Are your products original?
Yes. We only sell genuine products sourced through authorised channels. [CONFIRM: authenticity guarantee wording]
How do I pay?
Cash on Delivery is currently available. Card and wallet payments will be added once an online payment provider is connected.
How long does delivery take?
[CONFIRM: delivery times per governorate]
Can I return a product?
Please see our Return & Refund Policy for eligibility and timelines.
Do I need an account to order?
No - guest checkout is available. An account lets you track orders and save a wishlist.